Digital Downloads – Due to the nature of digital files there are NO REFUNDS. Should your format not be included in the zip file, please contact us so we can attempt to convert it to the file you need. The design formats are not to be sold or given to someone else. You may use the design as a personal stitched product or on a completed item for resale.
Return Policy – (applies to whole goods only, NOT digital downloads) – Most items are sold as-is with no returns. Returns are on a case by case basis but assume that items cannot be returned for any reason other than defects found from the construction of any whole goods.